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Privacy Policy

At Denton Carpet Care, we run dentoncarpetcare.com (the “Site”). This Privacy Policy explains what information we may collect when you visit our website or use our cleaning services, how we use that information, and how we keep it safe.

We provide carpet cleaning, upholstery cleaning, tile and grout cleaning, area rug cleaning, commercial cleaning, and carpet sanitization services in Denton, TX, and nearby areas.

1. Information We Collect

We may collect the following information when you interact with our Site:

  • Contact information you provide through our quote request form or contact form, such as your name,
    phone number, email address, and service address.
  • Service details you submit, such as the type of cleaning service requested, property type, and any notes
    about your job.
  • Usage data collected automatically, such as your IP address, browser type, device type, pages viewed,
    and time spent on the Site, typically through Google Analytics or similar tools.
  • Cookies and similar tracking technologies (see Section 4 below).

2. How We Use Your Information

We use the information we collect to:

  • Respond to your quote requests and schedule carpet cleaning appointments in Denton, TX and nearby
    service areas.
  • Communicate with you about your appointment, including confirmations, reminders, and follow-ups.
  • Improve our Site, services, and customer experience.
  • Send occasional promotional offers or service reminders, only if you have not opted out.
  • Understand how visitors use our Site through analytics, so we can improve content and performance.
  • Comply with legal obligations, if required.

3. How We Share Your Information

We do not sell your personal information. We may share information with:

  1. Service providers who help us operate our business, such as scheduling software, form providers,
    hosting providers, and payment processors.
  2. Analytics and advertising partners, such as Google Analytics and Google Ads, which may use cookies
    to help us understand Site traffic and measure ad performance.
  3. Legal authorities, if required by law, subpoena, or to protect our rights, property, or safety.

4. Cookies & Tracking Technologies

Our Site may use cookies and similar technologies (such as Google Analytics and Google Site Kit) to
understand how visitors use our Site and to improve our marketing. You can control or disable cookies
through your browser settings at any time; note that some features of our Site may not function properly if
cookies are disabled.

5. Data Security

We take reasonable administrative and technical measures to protect the personal information you provide to
us. However, no method of transmission over the Internet or electronic storage is 100% secure, and we
cannot guarantee absolute security.

6. Data Retention

We retain your contact and service information for as long as necessary to provide our services, maintain
business records, and comply with legal and tax obligations, after which it is securely deleted or anonymized.

7. Your Choices & Rights

  • You may request to review, correct, or delete the personal information we hold about you by contacting us
    using the details below.
  • You may opt out of promotional emails or texts at any time by replying “STOP” or contacting us directly.
  • If you are located outside the United States, note that our Site is intended for customers in the Denton, TX
    / North Texas service area, and your information will be processed in the United States.

8. Children's Privacy

Our Site and services are not directed to children under the age of 13, and we do not knowingly collect
personal information from children.

9. Third-Party Links

Our Site may contain links to third-party websites (such as our Google Business Profile or social media
pages). We are not responsible for the privacy practices or content of those third-party sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an
updated “Last Updated” date. Continued use of our Site after changes are posted constitutes your acceptance
of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:
info@dentoncarpetcare.com